Privacy policy
Protection of the privacy of the users of the website hologramykolekcjonerskie24.com It is particularly important to us. We collect only the data necessary to handle inquiries, fulfill orders, and ensure the proper and secure operation of the service.
We do not sell personal data, do not provide it to third parties for marketing purposes and do not store it for longer than is necessary (We permanently delete all data immediately after the order is completed).
This Privacy Policy explains what data may be processed when using the service, for what purposes they are used, and what rights the user has.
1. Administrator of personal data
Administrator of personal data of users of the service hologramykolekcjonerskie24.com there is:
SGR7 Sp. z o.o.
ul. Marcin Kasprzaka 29A/917
01-234 Warsaw
KRS: 0001169209
NIP: 5273161437
Email address: info@hologramykolekcjonerskie24.com
In matters related to the protection of personal data, you can contact the Administrator at: info@hologramykolekcjonerskie24.com
2. What data can be processed?
Depending on the way the service is used, we may process data provided voluntarily by the user, in particular:
- name and surname,
- email address,
- phone number,
- delivery address,
- data necessary for issuing the sales document,
- information provided in the content of the message or the contact form,
- information regarding złthe ordered item,
- basic technical data related to the use of the website, such as IP address, browser type, operating system or time of visit.
We limit the scope of the data collected to the information necessary to handle a specific case.
3. Purposes and grounds for data processing
Support for requests
Data submitted via email or the contact form is used solely for the purpose of providing a response and conducting correspondence related to the user's case.
The basis for processing is the taking of actions at the request of the user before the conclusion of the contract or the legitimate interest of the Administrator, which consists in handling the requests received.
Acceptance and execution of the order
The data provided during the ordering process are used solely for the purposes necessary for accepting, preparing, sending, billing, and handling any complaints.
The basis for processing is the necessity to perform a contract or to take action at the request of the user before it is concluded.
Providing the data is voluntary, but the lack of information necessary for the order’s completion may prevent its acceptance or delivery.
Compliance with legal obligations
Some data may be processed in order to fulfill obligations arising from tax, accounting, consumer or other regulations applicable to the Administrator’s activities.
The basis for such processing is the legal obligation imposed on the Administrator.
Establishing and protecting claims
To the extent necessary, data may be stored in order to establish, investigate or defend against claims related to the use of the service or the execution of an order.
The basis for processing is the legitimate interest of the Administrator, which consists in protecting its rights.
Security and proper operation of the service
Basic technical data may be processed to ensure the proper functioning of the site, detect errors, prevent abuse, and protect the site from unauthorized access.
The basis for processing is the Administrator’s legally justified interest in ensuring the security and technical functionality of the service.
4. Data minimization and their removal
The administrator follows the principle of data minimization. This means that only information is collected that is actually necessary for the execution of the order, the provision of a response, or the performance of obligations arising from legal regulations.
Data used solely for the current order processing or correspondence is deleted or anonymized as quickly as possible after the matter is resolved, unless there is no further legal basis for its retention.
The data are not stored „in reserve” or used for purposes unrelated to the purpose for which they were provided.
However, immediate removal of all information after placing an order is not always possible. Documents subject to tax or accounting obligations, as well as information necessary for processing complaints or protecting against claims, may be retained for the period required by law.
After the appropriate period has passed, the data is securely deleted or permanently anonymized.
5. Recipients of personal data
The Administrator does not sell, rent, or disclose user data to third parties for their own marketing purposes.
Data may be entrusted or shared only with entities whose involvement is essential for the operation of the service or the execution of the order, such as:
- courier companies, postal operators or operators of collection points,
- providers of hosting, email and IT services,
- payment operators – if the payment is handled by an external operator,
- providers of accounting or legal services,
- public authorities, if the obligation to provide the data arises from legal regulations.
Partner entities receive access only to the data necessary to perform the specific service and are required to ensure an appropriate level of protection for them.
6. Period of data storage
The period of data storage depends on the purpose for which it is processed:
- The data provided in inquiries is stored until the correspondence is concluded, and then for the period necessary to safeguard any claims;
- the data related to the order are stored for the time necessary for its execution and after-sales support;
- data contained in tax or accounting documentation is kept for the period required by law;
- the data necessary for establishing, investigating or defending against claims are stored until they become time-barred or the proceedings are legally terminated;
- the technical data and server logs are stored for the period necessary to ensure security and service diagnostics;
- Data processed based on consent is stored until the consent is withdrawn, unless there is another legal basis for its further processing.
Data that is not necessary or required by law to be further stored is deleted without undue delay.
7. User rights
The person whose data is being processed has the right – within the limits set by the GDPR – to:
- to obtain information about the processing of data,
- access to their data,
- correction or addition of data,
- requests to delete data,
- requests for restriction of processing,
- transfer of data,
- to object to the processing,
- withdrawal of the granted consent at any time,
- lodging a complaint with the President of the Office for the Protection of Personal Data.
The withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.
Requests regarding personal data can be sent to: info@hologramykolekcjonerskie24.com
The right to delete data is not absolute. The Administrator may retain certain information if its further storage is required by law or is necessary for the establishment, investigation, or defense of claims.
8. Voluntary provision of data
Providing personal data is voluntary.
In the case of a contact form or email message, the lack of data enabling contact may prevent a response from being provided.
In the event that you submit an order without the necessary data to prepare it, process it, or deliver it, this may prevent its execution.
9. Data security
The Administrator applies appropriate technical and organizational measures to protect data from loss, destruction, accidental modification, unauthorized disclosure, and access by unauthorized persons.
Access to data is granted only to those individuals and entities for whom it is necessary to perform specific obligations or services.
However, it should be remembered that no method of transmitting data over the Internet or of storing it electronically can completely eliminate all risks.
10. Automated decision-making
User data is not used to make decisions affecting them that have legal consequences based solely on automated processing.
The administrator does not conduct user profiling for the purpose of individually determining prices or automatically evaluating customers.
11. Cookies files
Service hologramykolekcjonerskie24.com It uses cookies necessary for its proper and secure operation. Depending on the settings selected by the user, cookies may also be used to generate statistics or to operate additional features of the service.
Detailed information regarding the types of cookies used, the purposes for which they are used, and the options for managing consents can be found in a separate document. Cookie policy.
12. Transferring data outside the European Economic Area
As a rule, the Administrator selects data processing service providers located within the European Economic Area.
If the use of a specific technical service involves the transfer of data outside the European Economic Area, this is done exclusively under the mechanisms permitted by the GDPR, in particular decisions establishing an adequate level of protection or standard contractual clauses.
13. Links to external websites
The website may contain links to external websites. The Administrator is not responsible for the data processing policies applicable on other websites.
Before submitting data to an external website, the user should familiarize themselves with its privacy policy.
14. Changes to the Privacy Policy
The privacy policy may be updated in the event of changes to the law, the way the service operates, or the technical solutions used.
The current version of the document is always published on the website. hologramykolekcjonerskie24.com.
Date of last update: September 6, 2026.